Orders

For all orders, we require a minimum of 2 weeks' notice. Last-minute orders could be accepted if possible.  

Booking fees and Payment

We insist on a 50% fee as a deposit on the placement of all orders. Your order will only be confirmed once this booking fee is received.  This will be deducted from the final payment due on the delivery date.  

Full payment on booking would be required for all cupcake orders.

Refunds

Deposits are non-refundable.

Allergen advice

All our cakes contain butter(dairy), gluten (wheat), and eggs. And some of our cakes might contain traces of nuts. Please feel free to discuss this with us before placing the order.  Unfortunately, we do not cater for allergen requirements. Please note it is the responsibility of the customer to inform us any requirements during booking.  

Cake Delivery & Collection

Orders are always available for collection. Delivery cost is free for the first 3-mile radius within Stratford-Upon-Avon (CV37) area and will be charged 75p/mile thereafter.  

Storage & Transportation

Always place the cake on a secure flat surface whilst transporting. It is recommended to have the cake secured in the footwell or boot during the journey.  We use buttercream in all of our cakes,  hence care should be taken especially in summer when the ambient temperature is high. It is best to have the aircon turned on and the cake stowed away from direct sunlight.  Car's footwell is a perfect place in these situations. 

If the cake is not consumed immediately, it is better to have it stored in the refrigerator. And always ensure to take the cake out 1 hour before serving to bring it to room temperature.  

Copyright

Due to copyright violations,  Cake A Theme won't be able to do a replica of a cake from another source but would be able to create a similar, but bespoke and individual version for you. 
All designs would remain property of Cake A Theme and no person would be entitled to copy or reproduce our creations. And we would also retain the right to use photographs and images of items created by Cake A Theme on our website and social media even after it is delivered to the customer.